Security Score Dashboard
OpsPilot365 aggregates Microsoft Secure Score data across all managed tenants into a unified dashboard. Compare scores, track improvement trends, benchmark against industry averages, and prioritize remediation actions that deliver the highest security impact across your entire MSP portfolio.
Note: The Security Score Dashboard is part of the Trust Center add-on. It extends the standard Microsoft Secure Score by providing cross-tenant aggregation, MSP-level benchmarking, automated improvement tracking, and compliance framework correlation. Scores are refreshed every 4 hours via the Microsoft Graph Security API.
Portfolio Score Overview
| Metric | Value |
|---|---|
| Portfolio Average | 74% (+4% from last quarter) |
| Top Tenant Score | 92% (Contoso Healthcare) |
| Lowest Tenant Score | 48% (Northwind Traders) |
| Managed Tenants | 38 |
Cross-Tenant Score Comparison
| Tenant | Current Score | Max Score | Percentage | 30-Day Trend | Industry Rank |
|---|---|---|---|---|---|
| Contoso Healthcare | 690 | 750 | 92% | +5% | Top 5% |
| Fabrikam Legal | 615 | 750 | 82% | +2% | Top 15% |
| Woodgrove Financial | 555 | 750 | 74% | +1% | Top 30% |
| Northwind Traders | 360 | 750 | 48% | -3% | Bottom 40% |
Score Breakdown by Category
Microsoft Secure Score is divided into four categories. OpsPilot365 tracks each category independently and aggregates them across tenants to surface systemic weaknesses.
- Identity (85%) — MFA enforcement, Conditional Access policies, PIM activation, password policies, identity protection. Portfolio average: 82%, Industry average: 71%.
- Data (62%) — DLP policies, sensitivity labels, information protection, encryption, retention policies. Portfolio average: 58%, Industry average: 54%.
- Device (68%) — Intune compliance, BitLocker, Defender for Endpoint, security baselines, Windows Update rings. Portfolio average: 65%, Industry average: 60%.
- Apps (78%) — OAuth app permissions, cloud app governance, app consent policies, Safe Links, Safe Attachments. Portfolio average: 75%, Industry average: 66%.
Trend Analysis
Track score changes over time. OpsPilot365 stores daily score snapshots for each tenant and provides trend visualizations to help you correlate improvements with specific actions.
| Period | Change | Tenants Improved |
|---|---|---|
| 7-Day | +1.2% | 3 |
| 30-Day | +4.0% | 12 |
| 90-Day | +8.5% | 28 |
Industry Benchmarking
OpsPilot365 compares your managed tenants against anonymized industry benchmarks provided by Microsoft and supplemented with MSP portfolio averages.
| Benchmark Category | Your Portfolio Avg | Industry Average | Top 10% | Variance |
|---|---|---|---|---|
| Healthcare (HIPAA) | 82% | 68% | 91% | +14% |
| Financial Services | 74% | 72% | 94% | +2% |
| Legal | 78% | 65% | 89% | +13% |
| Education | 61% | 55% | 82% | +6% |
| General SMB | 70% | 58% | 85% | +12% |
Score Improvement Recommendations
OpsPilot365 ranks improvement actions by impact-to-effort ratio and shows which tenants benefit from each recommendation. Actions can be bulk-applied across tenants.
| Recommendation | Category | Affected Tenants | Effort | Impact | Tag |
|---|---|---|---|---|---|
| Enable Security Defaults or Conditional Access MFA | Identity | 6 | Low | +15 pts | Quick Win |
| Block Legacy Authentication Protocols | Identity | 11 | Low | +12 pts | Quick Win |
| Configure Data Loss Prevention Policies | Data | 22 | Medium | +18 pts | High Impact |
| Enable BitLocker on All Managed Devices | Device | 15 | Medium | +10 pts | High Impact |
| Deploy Sensitivity Labels for Office Documents | Data | 30 | High | +20 pts | Strategic |
Improvement Tracking
| Status | Description | Behavior |
|---|---|---|
| Not Started | Recommendation identified but not yet acted upon | Appears in backlog with impact estimate |
| Planned | Scheduled for implementation with target date | Tracked against implementation timeline |
| In Progress | Currently being implemented across target tenants | Progress tracked per-tenant |
| Completed | Implemented and verified by score increase | Score impact logged, compliance mapped |
| Risk Accepted | Deliberately not implementing with documented justification | Excluded from gap reports, noted in audits |
Best Practices
- Establish a Baseline Score Target — Set a minimum Secure Score threshold (e.g., 70%) for all managed tenants. Use OpsPilot365 alerts to notify when any tenant drops below this baseline.
- Prioritize Quick Wins First — Focus on low-effort, high-impact recommendations first. MFA enforcement and legacy auth blocking typically deliver the highest point gains with minimal disruption.
- Use Score as a Sales Tool — Generate tenant-specific score reports to demonstrate security value to clients. Show improvement trends as evidence of your MSP services’ impact.
- Schedule Monthly Score Reviews — Use the trend analysis to identify regression. Automated drift detection alerts you when scores decrease, so you can investigate and remediate before scheduled reviews.
- Map Scores to Compliance Frameworks — Leverage Trust Center to correlate Secure Score improvements with compliance control satisfaction. A single MFA action may satisfy controls in SOC 2, HIPAA, and CMMC simultaneously.
Score Alerts and Notifications
| Alert Type | Trigger | Default |
|---|---|---|
| Score Drop | Tenant score decreases by configurable threshold | 5% drop in 7 days |
| Below Baseline | Tenant score falls below minimum threshold | Below 60% |
| Milestone Reached | Tenant reaches a target score level | 80% or 90% |
| New Recommendation | Microsoft adds a new improvement action | Any new action |
API Reference
GET /api/addons/trust-center/security-score/portfolio— Get aggregated score overview across all managed tenantsGET /api/addons/trust-center/security-score/tenants— List scores for each tenant with trend dataGET /api/addons/trust-center/security-score/tenants/:tenantId— Get detailed score breakdown for a specific tenantGET /api/addons/trust-center/security-score/categories— Get score breakdown by category (Identity, Data, Device, Apps)GET /api/addons/trust-center/security-score/trends— Get historical score data for trend analysis (7, 30, 90 days)GET /api/addons/trust-center/security-score/benchmarks— Get industry benchmark comparisons for portfolio tenantsGET /api/addons/trust-center/security-score/recommendations— List prioritized improvement actions with impact estimatesPUT /api/addons/trust-center/security-score/recommendations/:id/status— Update recommendation status (planned, in_progress, completed, risk_accepted)POST /api/addons/trust-center/security-score/alerts— Configure score alert thresholds and notification channelsGET /api/addons/trust-center/security-score/reports/export— Export score report as PDF or CSV for client presentations