Monitoring

Real-time monitoring of Microsoft 365 services, tenant health, and platform operations. Track service incidents, monitor performance metrics, and receive alerts when issues affect your managed tenants.

Service Health Overview

Status	Count	Description
Healthy	56	Operating normally
Degraded	3	Experiencing issues
Outage	1	Service unavailable
Advisory	2	Information only

Microsoft 365 Services

Service	Status	Tenants Affected	Last Incident
Exchange Online	Healthy	0	3 days ago
SharePoint Online	Healthy	0	7 days ago
Microsoft Teams	Degraded	12	Active
Azure AD / Entra ID	Healthy	0	14 days ago
Microsoft Intune	Healthy	0	5 days ago
Microsoft Defender	Healthy	0	2 days ago

Active Incidents

TM789012 - Teams Meeting Join Issues

Some users may experience delays when joining Teams meetings. Microsoft is investigating.

Status: Investigating
Started: 2 hours ago
Tenants affected: 12
Last update: 15 min ago

EX456789 - Planned Maintenance

Exchange Online maintenance window scheduled. Brief intermittent delays may occur.

Status: Advisory
Scheduled: Tomorrow 2:00 AM UTC
Duration: 4 hours

Platform Monitoring

API Response Times

API	Average
Graph API	124ms
Intune API	186ms
Security API	203ms
Compliance API	412ms

API Success Rate

Period	Rate
Last hour	99.98%
Last 24 hours	99.95%
Last 7 days	99.92%
Last 30 days	99.89%

Sync Status

Status	Count	Description
Synced	58	Up to date
Syncing	2	In progress
Pending	0	Queued
Failed	0	Needs attention

Recent Sync Activity

Operation	Status
Full sync - Tenant A	Completed 5 min ago
Delta sync - Tenant B	In progress (45%)
Delta sync - Tenant C	Completed 12 min ago

Alert Configuration

Alert Types

Service outages (Critical)
Service degradation (Warning)
Planned maintenance (Info)
Sync failures (Warning)
Threshold alerts (Configurable)

Notification Channels

Email notifications
Microsoft Teams webhook
Slack integration
SMS alerts (critical only)
PagerDuty integration
Custom webhook

Historical Uptime

Service	Last 24h	Last 7d	Last 30d	Last 90d
Exchange Online	100%	99.99%	99.98%	99.97%
SharePoint Online	100%	100%	99.99%	99.98%
Microsoft Teams	99.85%	99.95%	99.92%	99.90%
Entra ID	100%	100%	99.99%	99.99%

Data Sources

GET /admin/serviceAnnouncement/healthOverviews
GET /admin/serviceAnnouncement/issues
GET /admin/serviceAnnouncement/messages

API Reference

GET /api/monitoring/health — Get overall service health
GET /api/monitoring/incidents — Get active incidents
GET /api/monitoring/sync-status — Get tenant sync status
GET /api/monitoring/uptime — Get historical uptime
POST /api/monitoring/alerts — Configure alert settings