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ReportsExchange ReportsRoom Utilization Report

Room Utilization Report

Meeting room usage statistics including booking frequency, actual usage vs. booked time, and most and least used rooms. Helps optimize real estate and meeting space allocation.

Overview

The Room Utilization Report provides insight into how meeting rooms and resource mailboxes are being used across your organization. Compare booked time to actual usage, identify underutilized rooms, and optimize your real estate investment.

Report Columns

ColumnDescription
Room NameDisplay name of the room resource
LocationBuilding and floor information
CapacityMaximum occupancy for the room
Total BookingsNumber of meetings booked in the period
Booked HoursTotal hours the room was reserved
Utilization RatePercentage of available hours that were booked
Avg Meeting DurationAverage length of meetings in the room
Declined BookingsNumber of booking requests that were declined
Top OrganizersUsers who book the room most frequently

Utilization Analysis

The report provides several analytical views:

  • Most Used Rooms — Rooms with the highest booking rates
  • Least Used Rooms — Rooms that are rarely booked (candidates for repurposing)
  • Peak Hours — Time slots with the highest demand
  • No-Show Rate — Booked meetings where the room was not actually used
  • Capacity Mismatch — Large rooms booked for small meetings and vice versa

Room Health Indicators

  • Over-utilized (85%+) — Room is in high demand, consider adding similar rooms
  • Well-utilized (50-85%) — Room is being used effectively
  • Under-utilized (20-50%) — Room may need better visibility or different equipment
  • Rarely used (< 20%) — Consider repurposing or decommissioning

Filters

  • Date Range — Last 7 days, 30 days, 90 days, or custom
  • Location — Building, floor, or campus
  • Capacity — Small (1-4), Medium (5-10), Large (11-20), Conference (20+)
  • Utilization — All, Over-utilized, Under-utilized, Rarely used
  • Tenant — Filter by managed tenant

Optimization Recommendations

  1. Repurpose or remove consistently underutilized rooms
  2. Add more rooms of the type that are consistently over-booked
  3. Implement no-show detection to auto-release unused bookings
  4. Set booking policies to prevent large room reservation for small meetings

API Reference

  • GET /api/reports/exchange/room-utilization — Get room utilization report
  • GET /api/reports/exchange/room-utilization/{roomId} — Get specific room details
  • POST /api/reports/exchange/room-utilization/export — Export report data
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